2023Architect

Internal Observability Platform

Metrics, traces, logs — with SLOs people actually use.

Led the design and rollout of an internal observability platform. Traces on OpenTelemetry, metrics on Prometheus, logs on Loki, SLO burn-rate alerts, and a service catalog that ties each SLO to on-call runbooks.

Highlights

SLO burn-rate alerts replaced noisy threshold alerts
Service catalog integrated with on-call
Team-level reliability scorecards

Stack

OpenTelemetryPrometheusGrafanaLokiTerraform